Every campaign element works together
A familiar messaging inbox can carry your verified business identity, media, complete text, and useful actions in a single rich conversation.
From a message to a guided journey
Choose the format that fits the customer decision, then give every card a clear next step.
Recognisable sender
Display your approved business name and profile image in the conversation.
Rich media
Lead with a relevant image or video and keep the full message in the same card.
Carousels
Let customers swipe through related products, steps, or offers in one message.
Useful buttons
Add context-specific actions, such as browse, call, book, or request details.
Replies and follow-up
Use suggested replies to guide the next step where the sending route supports them.
Campaign insight
Review delivery and engagement signals available from your provider and route.
One card, one clear story
The message layout keeps the header, media, complete text, and actions together in that order.
Header
A straight-edged brand header starts the attachment.
Media
Place the video or image directly below the header.
Complete text
Keep the full description in the lower panel of the same card.
Actions
Finish with focused buttons tied to the card content.
Design for the real route
Availability varies by business approval, recipient capability, carrier, provider, and country. Review the route before promising a specific display.
Approve the sender
Prepare brand identity and sample messages for agent review.
Check the audience
Confirm consent, market coverage, and recipient capability before sending.
Test the experience
Preview and test on representative devices before launch.
See Smart RCS SMS in your brand
Share your campaign goal and media. We will help shape the right message format and sending route.